Last Updated: January 31, 2025

At Tripnas, we prioritize the privacy of our customers and are committed to protecting their personal data according to best practices and security standards. This policy outlines how we collect, use, and protect customer data when using our website and services.

When using our services, we may collect the following data:

• Personal Information: such as name, email, phone number, and billing address.
• Payment Information: Payments are processed through secure payment providers, and we do not store credit card details.
• Booking Information: Includes hotel reservation details, dates, and preferred destinations.
• Device and Browsing Information: such as IP address, browser type, and browsing history on our site.

We use customer data for the following purposes:

• To complete and manage bookings and provide necessary support.
• To improve the user experience and personalize offers based on customer preferences.
• To process payments securely and protect users from fraud.
• To send updates and promotional offers (customers can unsubscribe at any time).
• To comply with legal and regulatory requirements.

We may share customer data with third-party service providers only in the following situations:

• Hotels and booking partners to confirm reservations and provide requested services.
• Payment service providers to securely process financial transactions.
• Technical support providers to improve the user experience and resolve any technical issues.
• Legal and regulatory entities if required by law or to protect our legal rights.

We ensure that all third-party service providers adhere to strict privacy policies and only use the data for agreed-upon purposes.

• We use advanced encryption and security technologies to ensure data protection.
• Data is stored in secure environments with restricted access.

Customers have the right to:

• Access their personal data and request corrections of any inaccurate information.
• Request deletion of their data in accordance with legal regulations.
• Unsubscribe from promotional communications at any time.

Our site uses cookies to enhance the user experience. Customers can modify their browser settings to control the use of these cookies.

We may update this policy from time to time, and customers will be notified of any significant changes via email or through our website.

If you have any questions regarding our privacy policy, you can contact us via: